LockDown Browser + Dropbox / OneDrive / Google Drive Conflict on Mac

Dropbox, OneDrive, and Google Drive Desktop on macOS install a Finder-extension daemon that tracks file system events in your home directory. LDB writes to ~/Library/Application Support/LockDown Browser/ during the exam - exactly the directory cloud sync tries to track. Result: 5-15 second freeze during LDB launch + intermittent file-write contention. Quit cloud sync before launch.

The symptom

LDB launch freezes for 5-15 seconds (sometimes 60+ seconds on Macs with very large Dropbox libraries). Webcam check delayed. Periodic stutter during the exam as cloud sync polls the cache directory.

Why it conflicts with LDB

Each cloud sync product installs a FinderLoadBundle handler that hooks into macOS's file system event stream. They watch the entire user home directory for changes. When LDB writes to ~/Library/Application Support/LockDown Browser/ during launch, all three handlers fire simultaneously, each scanning the new files for selective-sync rules.

The fix - pre-exam procedure

  1. Dropbox: Status menu icon → Settings (gear) → Quit Dropbox. Verify no Dropbox processes remain in Activity Monitor.
  2. OneDrive: Status menu icon → Settings → Quit OneDrive. Verify no OneDrive processes.
  3. Google Drive Desktop: Status menu icon → Quit Google Drive. Verify no Google Drive processes.
  4. Box Drive (corporate users): Same - quit entirely.
  5. iCloud Drive: Cannot be quit (system service). Does NOT exhibit the same delay because Apple's CloudDocs daemon is more conservative about scanning. Leave iCloud Drive alone.

Alternative configurations

If you want to avoid quitting/restarting cloud sync regularly:

What NOT to do

Frequently asked questions

Will my files lose sync progress if I quit Dropbox mid-upload?

No - Dropbox resumes from the last checkpoint when relaunched. Quit and resume is safe.

iCloud Drive doesn't cause issues. Why?

Apple's implementation is more conservative - it doesn't scan ~/Library/Application Support/ in real-time. Third-party cloud sync (Dropbox, OneDrive, Google Drive) is more aggressive about file-system event monitoring.

What about Backblaze, Carbonite, or other backup clients?

Same pattern - pause or quit before exam. Especially Backblaze, which scans aggressively.