LockDown Browser Screenshot Disabled on Mac (Cmd-Shift-3/4/5 Blocked)

LockDown Browser intercepts macOS's screenshot keystrokes (Cmd-Shift-3, Cmd-Shift-4, Cmd-Shift-5) during the active exam. Attempts are logged as kiosk-mode violations in the Monitor recording. The Cmd-Shift-3/4/5 keys are blocked at the kiosk-event level, not just at the WebKit level.

What's blocked

What happens if you try

Attempting any of the screenshot keystrokes during the exam:

  1. The keystroke is intercepted by LDB before macOS's screenshot service receives it.
  2. No screenshot is captured.
  3. The attempt is logged in the Monitor recording timeline as a "screen capture attempt" event.
  4. Your instructor sees the attempt when reviewing the recording.
  5. The exam continues normally.

How the block is implemented

LDB hooks into macOS's keyboard event system at the application-foreground level. When the kiosk-mode app is active:

This works at the kiosk-mode-app level, which is why third-party tools that rebind these keys are also blocked - they're intercepted before reaching the rebinding tool.

Why instructors disable screenshots

What screenshots LDB does take (and uploads)

LDB takes screenshots of YOUR screen as part of Monitor:

The asymmetry: Respondus captures your screen but you can't capture theirs. By design.

What still works

ActionWorks during exam?
Phone camera taking a photo of your screen✓ but Monitor records you doing it
Writing on paper while exam is on screen
Memorising and reproducing later✓ but you need to remember
Cmd-Shift-3 after exam ends✓ once kiosk mode releases
Built-in macOS screenshot historyEmpty - LDB never let it record

If you legitimately need to capture an error

Some scenarios where capturing the LDB error is genuinely useful:

Workaround: photograph the screen with your phone. The Monitor recording captures you doing it - instructors generally accept this when accompanied by an explanation. The phone screenshot is retained by you (not flagged unless you also use the phone for cheating during the exam).

What screenshot attempts look like in the Monitor recording

From the instructor's review interface:

Frequently asked questions

Can I take a photo of my exam with my phone?

Technically yes - Monitor records the camera view but doesn't directly intervene with your phone. However, holding a phone up while taking the exam is captured by the recording and looks suspicious. Don't.

Will accidental Cmd-Shift-3 get me flagged?

A single accidental keystroke is universally treated as benign - instructors regularly fat-finger their own. Pattern of repeated attempts is what triggers integrity review.

Why does macOS show the "screenshot taken" UI but the screenshot is missing?

LDB intercepts the keystroke before macOS shows the UI. If you saw a UI element, the screenshot may have been partially attempted; check ~/Desktop or your screenshot save location. In our reproduction, the screenshot is fully blocked - no file written.