How to CCPA-Delete Your Respondus Monitor Recording (California Students, 2026)

California Consumer Privacy Act §1798.105 ("right to delete") gives California-resident students the right to demand deletion of personal information collected by Respondus and their university. Both controllers must respond within 45 days. Below: the request, the responses you're likely to get, and how to escalate if denied.

Who must respond, and when

Under CCPA, both your university and Respondus are "businesses" that must respond. Your university is the primary contact; Respondus is contracted as a service provider.

EntityStatutory deadlineWhere to write
Your university (Cal-resident university or admits Cal residents)45 days, extendable +45 with noticeThe privacy email in their CCPA notice - usually privacy@[your-school].edu
Respondus45 days, extendable +45 with noticeprivacy@respondus.com

Threshold: are you covered?

CCPA covers any individual who is a California resident, defined as either (a) someone domiciled in California, or (b) someone in California for other than a temporary purpose. As a student, you qualify if:

Note: as of 2025, several other US states (Virginia VCDPA, Colorado CPA, Connecticut CTDPA) have similar rights - the procedure below adapts with minor citation changes.

The deletion request - exact wording

Subject: CCPA §1798.105 Deletion Request - [Your Full Name], Student ID [#]

Dear Privacy Officer,

I am a California resident exercising my right under California Civil
Code §1798.105 to request deletion of personal information collected
about me. Specifically:

- Respondus Monitor exam recordings (video, audio, screenshots, ID photo)
- LockDown Browser session logs
- Any associated metadata (IP address, device fingerprint, timestamps)

Date range: [start] through [end]
Courses: [course code(s)]
Verification: [your university email + student ID prove identity]

I request:
1. Confirmation of deletion within 45 days per §1798.130(a)(2).
2. Direction to Respondus (your service provider under §1798.140(ag))
   to delete the same records.
3. Confirmation of which third parties received the data, if any.

If you intend to refuse this request, please cite the specific exemption
under §1798.105(d).

I have not received financial incentive for this request, and you may
not discriminate against me for making it (§1798.125).

Thank you,
[Name]
[University email]
[Student ID]
[Date]

Likely responses

ResponseWhat it meansYour move
GrantedStandard outcome for old, ungated recordings.Save the confirmation.
Refused under §1798.105(d)(1) - necessary to complete a transactionIf grading is incomplete, retention may be necessary.Wait until grades posted, re-request.
Refused under §1798.105(d)(8) - public-interest researchSome universities claim this for retention.Push back: §1798.105(d)(8) requires data to actually be used in a specific public-interest research project. Generic retention claims don't qualify.
Refused under §1798.105(d)(2) - exercise of free speech / right to petitionRarely applies to exam recordings.Ask for the specific use case justified.
No response after 45 daysCCPA violation.Complain to the California Privacy Protection Agency (CPPA): cppa.ca.gov.

Escalation

  1. If denied or no response: file a complaint with the California Privacy Protection Agency (CPPA) - free online form at cppa.ca.gov.
  2. The CPPA can issue cease-and-desist orders and fines up to $7,500 per intentional violation.
  3. You may also have a private right of action under §1798.150 for unauthorized disclosure (separate from deletion refusal).

Practical tips

Frequently asked questions

Does CCPA apply if my university is out-of-state but I'm enrolled remotely from California?

Yes. CCPA covers California residents regardless of where the business is located, as long as the business meets the threshold of revenue or volume - which essentially every university with online students does.

Will deleting my recording flag my account for academic-integrity review?

It cannot legally - CCPA §1798.125 prohibits retaliation. If you experience adverse action correlated with your deletion request, document it and add it to a CPPA complaint.

How is this different from the GDPR deletion request?

Different statute, different deadline (45 days vs 30), different escalation path (CPPA vs national DPA). Functionally similar - both let you compel deletion. Use CCPA if you're a California resident; GDPR if you're an EU resident; both if you're both.