How to Force Quit LockDown Browser on Mac (Without Losing Your Exam)
Three force-quit methods, in order of safety
Method 1 - Force Quit dialog (recommended)
- Press ⌘+⌥+Esc simultaneously.
- The macOS Force Quit Applications dialog opens.
- Click "LockDown Browser" in the list.
- Click the "Force Quit" button.
- Confirm if asked.
This is Apple's documented procedure (see Apple's force-quit KB). It cleanly delivers SIGKILL to the LDB process and lets macOS clean up gracefully.
Method 2 - Activity Monitor
- Open Activity Monitor (⌘+Space → "Activity Monitor").
- In the search field, type "lockdown".
- Click the "LockDown Browser" row to highlight.
- Click the (×) button in the toolbar.
- Click "Force Quit".
Use this if Method 1's dialog doesn't open. Activity Monitor uses a different signal path that occasionally succeeds when ⌘+⌥+Esc doesn't.
Method 3 - Terminal (last resort)
pkill -9 "LockDown Browser"
or, more aggressively:
sudo killall -9 "LockDown Browser"
Use only if Methods 1 and 2 fail. kill -9 sends SIGKILL directly; the process exits without any cleanup. Never use this during a recording-live phase of an exam unless you've already lost the exam.
Force-quit before the exam vs. mid-exam
Pre-exam force-quit (loading screen, system check, before clicking Start): always safe. The exam hasn't started; no recording has been uploaded; no answers exist. Just relaunch from your LMS.
Mid-exam force-quit: the answers you've clicked through are typically safe - Canvas, Blackboard, and D2L Brightspace auto-save on every interaction. The answer to the question you were currently working on may or may not be saved depending on the LMS:
- Canvas: Auto-saves on every keystroke. Force-quit safe.
- Blackboard Original: Saves on Next/Previous navigation. The current question's typed answer is lost.
- Blackboard Ultra: Auto-saves periodically. Usually fine.
- D2L Brightspace: Saves on every interaction. Safe.
- Moodle: Saves on Next or auto-save (configurable per-quiz). Variable.
What to do AFTER force-quitting mid-exam
- Open Safari. Sign in to your LMS. Navigate to the in-progress exam.
- If the LMS shows "Resume Quiz" or similar, click it. Most preserve your elapsed time so far.
- If the LMS shows "Auto-submitted" or "No in-progress attempt", contact your instructor immediately with:
- The time you launched LDB.
- The time you force-quit.
- Approximately how many questions you answered before the freeze.
- The macOS version and LDB version.
- Most universities have an academic-integrity-respecting policy for technical failures. Email your instructor before the exam window closes.
If force-quit doesn't work - full system recovery
In rare cases all three methods above fail (truly stuck process, kernel-level lock). Recovery:
- Hold the power button for 5-10 seconds. Mac powers off.
- Wait 10 seconds. Power back on.
- Sign in.
- Open Safari, sign in to LMS, recover the exam.
This is the absolute last resort. The hard reboot has the same exam-state implication as force-quit but adds a few minutes to recovery time.
Frequently asked questions
Can I get in trouble for force-quitting during an exam?
Force-quit logs as "unexpected exit" in the Monitor recording. Instructors review these case-by-case. Genuine technical failures, accompanied by an immediate email explaining the situation, almost never result in academic-integrity action. Repeated force-quits across multiple attempts can look suspicious.
Why doesn't Cmd-Q work to quit LDB during the exam?
LDB intercepts ⌘+Q (and most keyboard shortcuts) as part of kiosk-mode enforcement. Force-quit is the only escape during an active exam.
I force-quit LDB. The Monitor recording - does Respondus still have it?
Yes, up to the point of the force-quit. Monitor uploads the recording in chunks throughout the exam, so the portion captured before the force-quit is preserved on Respondus servers. Your instructor can review what you did before the failure.
I closed the wrong process in Activity Monitor. Did I just cheat?
Closing a process other than LDB doesn't directly affect LDB. It depends on which process - closing macOS system processes can destabilise the system. Don't panic; restart your Mac if anything feels wrong, then resume the exam in Safari.